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The impact of product responsibility practices on customer resilience: The mediating effect of customer opportunism and moderating effect of justice asymmetry
Yuxiao YE, Meiwei FAN, Ruolei LIU, Baofeng HUO
Systems Engineering - Theory & Practice ›› 2026, Vol. 46 ›› Issue (9) : 3789-3808.
PDF(812 KB)
PDF(812 KB)
The impact of product responsibility practices on customer resilience: The mediating effect of customer opportunism and moderating effect of justice asymmetry
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