Impact of queue length information disclosure strategy on omnichannel service system

FU Ke, WANG Ce, PENG Zhixian, CHEN Xiaole

Systems Engineering - Theory & Practice ›› 2022, Vol. 42 ›› Issue (5) : 1277-1289.

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Systems Engineering - Theory & Practice ›› 2022, Vol. 42 ›› Issue (5) : 1277-1289. DOI: 10.12011/SETP2021-2113

Impact of queue length information disclosure strategy on omnichannel service system

  • FU Ke1, WANG Ce2, PENG Zhixian2, CHEN Xiaole1
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{{article.zuoZheEn_L}}. {{article.title_en}}. Systems Engineering - Theory & Practice, 2022, 42(5): 1277-1289 https://doi.org/10.12011/SETP2021-2113

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