Impact of queue length information disclosure strategy on omnichannel service system

FU Ke, WANG Ce, PENG Zhixian, CHEN Xiaole

Systems Engineering - Theory & Practice ›› 2022, Vol. 42 ›› Issue (5) : 1277-1289.

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Systems Engineering - Theory & Practice ›› 2022, Vol. 42 ›› Issue (5) : 1277-1289. DOI: 10.12011/SETP2021-2113

Impact of queue length information disclosure strategy on omnichannel service system

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