Dynamic ride-sharing system is a newly-rising intelligent travel system, which could effectively integrate transportation resources, alleviate congestion and reduce pollution via real-time matching among riders and drivers. User experience plays an important role in the sustainable development of dynamic ride-sharing system. However, the traditional dynamic ride-sharing system only cares operational efficiency, ignoring user experience. In view of this, this paper develops a new dynamic ride-sharing system considering user experience, by introducing three mechanisms, that is, real-time feedback, priority allocation and fixed-match elimination. The decision-making process of the system is divided into three stages. Firstly, to find the real-time optimal matching solution, a maximum weight bidirectional matching model is presented based on priority allocation mechanism. Secondly, users are informed of the matching decision based on real-time feedback mechanism. Thirdly, the matching solution is evaluated based on fixed-match elimination and the latest departure time mechanism. Numerical results show that, compared with the traditional system, the proposed system could not only reduce the users' waiting time sharply, improve the user experience, but also enhance the system efficiency.
Key words
dynamic ride-sharing /
user experience /
priority /
fixed-match /
real-time feedback
{{custom_keyword}} /
{{custom_sec.title}}
{{custom_sec.title}}
{{custom_sec.content}}
References
[1] Chan H D, Shaheen S A. Ridesharing in North America:past, present, and future[J]. Transport Reviews, 2012, 32(1):93-112.
[2] Morency C. The ambivalence of ridesharing[J]. Transportation, 2007, 34(2):239-253.
[3] Kelly K L. Casual carpooling-enhanced[J]. Journal of Public Transportation, 2007, 10(4):119-130.
[4] Caulfield B. Estimating the environmental benefits of ride-sharing:A case study of Dublin[J]. Transportation Research Part D, 2009, 14(7):527-531.
[5] Agatz N, Erera A, Savelsbergh M, et al. Sustainable passenger transportation:Dynamic ride-sharing[R]. Rotterdam:Erasmus University Rotterdam, 2010.
[6] Agatz N, Erera A, Savelsbergh M, et al. Dynamic ride-sharing:A simulation study in metro Atlanta[J]. Transportation Research Part B, 2011, 45(9):1450-1464.
[7] Najmi A, Rey D, Rashidi T H. Novel dynamic formulations for real-time ride-sharing systems[J]. Transportation Research Part E, 2017, 108:122-140.
[8] Nourinejad M, Roorda M J. Agent based model for dynamic ridesharing[J]. Transportation Research Part C, 2016, 64:117-132.
[9] Masoud N, Jayakrishnan R. A decomposition algorithm to solve the multi-hop peer-to-peer ride-matching problem[J]. Transportation Research Part B, 2017, 99:1-29.
[10] 谭家美, 王正. 信任水平对动态共乘匹配效果的仿真[J]. 系统管理学报, 2014, 23(6):826-831.Tan J M, Wang Z. Simulation of influence of trust on the performance of dynamic ridesharing[J]. Journal of Systems & Management, 2014, 23(6):826-831.
[11] Stiglic M, Agatz N, Erera A, et al. Making dynamic ride-sharing work:The impact of driver and rider flexibility[J]. Transportation Research Part E, 2016, 91:190-207.
[12] 侯立文, 赵沄堃. 利用社会网络实现动态共乘的匹配研究[J]. 系统管理学报, 2016, 25(5):837-843.Hou L W, Zhao Y K. Matching in dynamic ridesharing using social network[J]. Journal of Systems & Management, 2016, 25(5):837-843.
[13] Stiglic M, Agatz N, Savelsbergh M, et al. The benefits of meeting points in ride-sharing systems[J]. Transportation Research Part B, 2015, 82:36-53.
[14] Lee A, Savelsbergh M, Dynamic ridesharing:Is there a role for dedicated drivers?[J]. Transportation Research Part B, 2015, 81:483-497.
[15] Stiglic M, Agatz N, Savelsbergh M, et al. Enhancing urban mobility:Integrating ride-sharing and public transit[J]. Computers & Operations Research, 2018, 90:12-21.
[16] Gargiulo E, Giannantonio R, Guercio E, et al. Dynamic ride sharing service:Are users ready to adopt it?[J]. Procedia Manufacturing, 2015, 3:777-784.
[17] Créno L. User experience of dynamic carpooling:How to encourage drivers and passengers?[C]//Energy Consumption and Autonomous Driving. Springer International Publishing, 2016:71-81.
[18] Agatz N, Erera A, Savelsbergh M, et al. Optimization for dynamic ride-sharing:A review[J]. European Journal of Operational Research, 2012, 223(2):295-303.
{{custom_fnGroup.title_en}}
Footnotes
{{custom_fn.content}}
Funding
National Natural Science Foundation of China (71522001, 71431003, 71401050); Fundamental Research Funds for the Central Universities (JS2019HGXJ0041)
{{custom_fund}}