Study of effects of functional tasks network's position and relationship on enterprise information system usage

YIN Jun, ZHENG Qingqing, GE Shilun, WANG Nianxin

Systems Engineering - Theory & Practice ›› 2018, Vol. 38 ›› Issue (2) : 444-457.

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Systems Engineering - Theory & Practice ›› 2018, Vol. 38 ›› Issue (2) : 444-457. DOI: 10.12011/1000-6788(2018)02-0444-14

Study of effects of functional tasks network's position and relationship on enterprise information system usage

  • YIN Jun1, ZHENG Qingqing1, GE Shilun1,2, WANG Nianxin1
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Abstract

The users' performance in enterprise information systems depended not only on themselves, but also on social environment. Paper used the second-hand data of a shipbuilding enterprise as a sample, and used social network analysis method to describe the functional task network, it was established on the basis of information system users used the same function. Paper measured the network environment's location and relationship features with centrality and structure hole characteristics, and empirically tested their impact on the use of information systems. The results show that the network's location and relationship characteristics have a positive effect on the use of information systems, it also finds that the interaction between location and relationship characteristics positively affects the use of information systems, which means if users with high influence have structural holes, they tend to give full play to its convergence and promote the use of information systems. This study has some theoretical contributions to explain the differentiated usage of information systems. Finally, paper gives the corresponding information management inspiration.

Key words

enterprise information system / functional tasks network / social network / information system usage

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YIN Jun , ZHENG Qingqing , GE Shilun , WANG Nianxin. Study of effects of functional tasks network's position and relationship on enterprise information system usage. Systems Engineering - Theory & Practice, 2018, 38(2): 444-457 https://doi.org/10.12011/1000-6788(2018)02-0444-14

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Funding

Key Program of National Natural Science Foundation of China (71331003); General Program of National Natural Science Foundation of China (71271104, 71471079); Major Program of Philosophy and Social Science Basic Research of Jiangsu Colleges and Universities (2015JDXM024)
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