Ontology-based similarity measurement for online complaint cases of communications services

CUI Xiaolan, CAI Shuqin, FENG Jinzhan

Systems Engineering - Theory & Practice ›› 2017, Vol. 37 ›› Issue (6) : 1638-1647.

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Systems Engineering - Theory & Practice ›› 2017, Vol. 37 ›› Issue (6) : 1638-1647. DOI: 10.12011/1000-6788(2017)06-1638-10

Ontology-based similarity measurement for online complaint cases of communications services

  • CUI Xiaolan1, CAI Shuqin1, FENG Jinzhan1,2
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{{article.zuoZheEn_L}}. {{article.title_en}}. Systems Engineering - Theory & Practice, 2017, 37(6): 1638-1647 https://doi.org/10.12011/1000-6788(2017)06-1638-10

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