B2C环境下网络服务质量对顾客忠诚的影响机理

Systems Engineering - Theory & Practice ›› 2009, Vol. 29 ›› Issue (6) : 94-106.

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中国科学院数学与系统科学研究院期刊网
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Systems Engineering - Theory & Practice ›› 2009, Vol. 29 ›› Issue (6) : 94-106. DOI: 10.12011/1000-6788(2009)6-94
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