Theories and Practices of Customer Satisfactions Index

Xin An ZHANG;Peng TIAN;Ai Min WANG;Lie Ping ZHANG

Systems Engineering - Theory & Practice ›› 2004, Vol. 24 ›› Issue (6) : 14-19.

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Systems Engineering - Theory & Practice ›› 2004, Vol. 24 ›› Issue (6) : 14-19. DOI: 10.12011/1000-6788(2004)6-14
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Theories and Practices of Customer Satisfactions Index

  • Xin An ZHANG,Peng TIAN,Ai Min WANG,Lie Ping ZHANG
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{{article.zuoZheEn_L}}. {{article.title_en}}. Systems Engineering - Theory & Practice, 2004, 24(6): 14-19 https://doi.org/10.12011/1000-6788(2004)6-14

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