基于映射关联规则算法的业务流程重组关键成功因素识别

张群洪;刘震宇;许红

系统工程理论与实践 ›› 2011, Vol. 31 ›› Issue (6) : 1077-1085.

PDF(632 KB)
PDF(632 KB)
系统工程理论与实践 ›› 2011, Vol. 31 ›› Issue (6) : 1077-1085. DOI: 10.12011/1000-6788(2011)6-1077
论文

基于映射关联规则算法的业务流程重组关键成功因素识别

    张群洪1,2, 刘震宇1, 许红1
作者信息 +

Identifying critical success factors of business process reengineering based on map-based association rule algorithm

    ZHANG Qun-hong1,2, LIU Zhen-yu1, XU Hong1
Author information +
文章历史 +

摘要

试图采用关键成功因素管理方法来研究业务流程重组(BPR)的实施, 在总结国内外学者对BPR关键成功因素研究的基础上, 根据中国的实际情况, 采用系统的思考方法, 全面考虑与流程相关的其它组织要素的变革因素, 提出了中国企业业务流程重组的关键成功因素: 企业战略管理、业务流程管理、信息技术支撑、组织结构变革、企业人员管理和企业文化管理. 在实证方法方面, 提出了一种基于映射的关联规则改进算法(MBAR), 该算法只需要经过一次数据库扫描, 就能够得到所有存在数据库中的大项集, 并应用于挖掘业务流程重组关键成功因素对BPR项目成功的影响, 得出一些有意义的关联规则, 例如: 企业战略管理Λ信息技术支撑Λ人员管理→BPR项目的成功(支持度0.614, 可信度0.706).

Abstract

This paper tried to apply the management method of critical success factors to study the implement of BPR. The paper reviewed various researches on CSFs in BPR by different scholars, and based on the context of China, brought forward the idea that the CSFs of BPR in Chinese enterprises are enterprise strategy, business process, information technology, organization framework, staff management, and enterprise culture. In the paper, a map-based association rule mining algorithm (MBAR) was proposed, which only need one-pass over databases and can get the large-items. The algorithm is applied on the analysis of critical success factors to the success of BPR, and many realistic significant association rules are acquired, such as: enterprise strategy Λ information technology Λ staff management → residential (support=0.614, confidence=0.706).

关键词

业务流程重组 / 关键成功因素 / 映射关联规则

Key words

business process reengineering / critical success factors / map-based association rule

引用本文

导出引用
张群洪 , 刘震宇 , 许红. 基于映射关联规则算法的业务流程重组关键成功因素识别. 系统工程理论与实践, 2011, 31(6): 1077-1085 https://doi.org/10.12011/1000-6788(2011)6-1077
ZHANG Qun-hong , LIU Zhen-yu , XU Hong. Identifying critical success factors of business process reengineering based on map-based association rule algorithm. Systems Engineering - Theory & Practice, 2011, 31(6): 1077-1085 https://doi.org/10.12011/1000-6788(2011)6-1077
中图分类号: F062.4   
PDF(632 KB)

377

Accesses

0

Citation

Detail

段落导航
相关文章

/